Welcome to Wolfe Plumbing, Heating, Air Conditioning, Inc.! The success of any service company is based on several factors. The most important is service to our customers. Our company is proud of its record of service. We have put together a winning combination of people-oriented staff, first-class quality products and a management philosophy that has made us the standard for others in our field. Among the many resources that are available to us, people are the most valuable. The continued success of our company is directly related to the performance of our staff.
Our Philosophy
A professional full services company with friendly, reliable, quality minded people who provide “Old Fashioned Service”, using modern technology.
Our Goal is: To Be;
The Premier Services Company in our Marketplace.
To provide; top quality products, workmanship, and professional service and installations to fulfill the wants, needs, and desires of our customers.
To provide; full year-round employment for all of our employees with compensation commensurate with individual ability and initiative.
To provide adequate benefits to our employees and their families in order that they may work and live with peace of mind.
To provide proper tools, materials, equipment, and workplace environment in order that our employees can work efficiently, safely, and happily.
To maintain continuous training opportunities within all aspects of our company structure so that we may grow from within as much as possible.
To maintain a level of competent service at at all times, and keep abreast of changes within our industry and our world.
To treat all persons fairly, regardless of race, religious creed, sex, age or national origin,
To abide by the letter and spirit of our code of ethics, and the laws and codes which govern our industry, community, state and federal government.
To earn a profit so that we can continue to grow and provide the foregoing benefits for each and every one of our customers and employees.
Our vision is to be more than just plumbers. We are trained professionals at all levels of our company, who deliver value that surpasses the cost. We aspire to be a trusted friend and consultant who is there for the customer when needed. A professional company who the customer can rely on like their accountant or doctor. To deliver this value, we need a quality place to work; and a feeling of pride about who we are, what we do, and who we work with. Our goal is to be a great regional company, not just a great local plumbing company. We aspire to be a great company for the customers, and the employees alike. To be a place where people can work with peace of mind, a feeling of accomplishment, and the recognition of a job well done.
To truly live our mission statement we must create a win-win-win environment for our customers, our employees and be solid, growing, profitable firm. We can only accomplish this by serving our customers exceedingly well; by providing premier services with the value, trust, and professionalism that make the cost a secondary matter. We monitor our performance by constantly asking our customers if we’re providing the high levels of service that we’re striving for, and by insisting on 100% customer satisfaction, whether it’s a simple pre-season check-up or a complete new system. Our goals are lofty but our resolve and dedication are resolute.
Sincerely,
Edward A. Wolfe, Jr., President
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